Home Renovations Marketing Growth Strategy

his project focused on establishing a strong marketing foundation by creating a new brand identity, website, and customer personas.

We implemented targeted strategies in social media, email marketing, paid ads, and lead generation, resulting in a 147% increase in social media following, a 105% growth in the CRM database, and a 32% rise in conversions.

Additionally, a referral strategy and direct mail campaign attracted high-quality leads, ensuring the company connected with its ideal clientele in the home renovation space.

1. Establishing the Foundation

Action:

  • Created the company's branding, including logos, color schemes, and messaging.

  • Developed a new, content-rich website showcasing valuable content and previous projects.

Outcome:

  • Enhanced user engagement by 21%.

  • Reduced bounce rate by 7%.

2. Defining the Target Audience

Action:

  • Built customer personas using previous customer data and industry insights.

  • Mapped out the typical customer journey to attract, nurture, convert, and retain customers.

Outcome:

  • Precisely targeted marketing efforts, ensuring high relevance and effectiveness.

3. Social Media Strategy

Action:

  • Implemented a value-added, customer-targeted content strategy.

  • Utilized a small budget for boosting posts on social media.

Outcome:

  • Increased social media following by 147% within a year.

4. Email Campaigns and CRM Growth

Action:

  • Developed a seasonal email campaign and regular newsletters.

  • Focused on email acquisition to grow the CRM database.

Outcome:

  • Expanded the email list and CRM database by 105%.

5. Paid Advertising Strategy

Action:

  • Created targeted paid advertising campaigns on Google Search, Display, and Facebook.

  • Developed new assets, including a gated guide for lead generation.

Outcome:

  • Increased overall conversions (leads) by 32% within a year.

6. New Lead Sources

Action:

  • Rolled out a customer referral strategy, quickly becoming a high-quality lead source.

  • Launched a targeted direct mail campaign within desirable neighborhoods.

Outcome:

  • Attracted high-quality leads, ensuring the majority of marketing qualified leads had budgets of $200,000+.

Conclusion

By establishing a solid foundation for the marketing department and implementing a strategic growth plan, this company experienced significant improvements in user engagement, social media presence, email list growth and lead conversions. The targeted approaches ensured that the company attracted high-quality leads, aligning with their selective clientele in the home renovation and build space.

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